Effective Date:
September 6, 2024
At Sync Music Lab, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform and services. By accessing or using Sync Music Lab, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information: When you create an account, subscribe to our services, or submit a track for review, we collect personal information such as your name, email address, payment information, and any other details you provide.
Track Submissions: As part of our service, we collect information related to the music tracks you submit for review, including the audio files, associated metadata, and feedback provided by our music supervisors.
Usage Data: We collect data on how you interact with our platform, including log files, IP addresses, device information, and browsing patterns.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our services, including processing payments and delivering feedback on submitted tracks.
To improve and personalize your experience on our platform.
To communicate with you about your account, services, and updates.
To analyze usage patterns and improve our platform's functionality.
To detect, prevent, and address technical issues or fraudulent activities.
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With music supervisors and industry professionals for the purpose of reviewing and providing feedback on your submitted tracks.
With service providers who assist us in operating our platform and conducting our business.
When required by law or to protect our rights and the rights of our users.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and update your personal information through your account settings.
Request deletion of your personal data: - Go to Settings in the left navigation menu - Select "Delete Account" option - Follow the confirmation process Note: Account deletion will permanently remove your account and personal information, subject to any legal obligations we may have to retain certain information.
Opt-out of marketing communications while still receiving essential service-related messages.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sync Music Lab
2080 Empire Avenue, STE1168
Burbank, CA 91504
Email: privacy@syncmusiclab.com